Our Policy

Robillard Hearing Centres (Robillard) are committed to providing our visitors with a website that respects their privacy. The following is a summary of the privacy policy and practices on the Robillard website.

We do not automatically gather any personal information from you, such as your name, phone number, e-mail or address. This information is only obtained should you supply it on a voluntary basis usually through contacting us via e-mail, online form, or registering in a secure portion of the site.

Any personal information you do provide is protected under the federal Privacy Act. This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected, and that you have a right to access the information.

Robillard use software that receives and records the IP (Internet Protocol) address of the computer that has contacted our website. We make no attempt to link these addresses with the identity of individuals visiting our site. In a case where it is necessary, the information provided is used solely to resolve client difficulties.

Visitor information is not disclosed except to Robillard personnel who need the information (i.e. to respond to a request).

For questions or comments regarding this policy or for additional information about the administration of the Privacy Act at Robillard, please do not hesitate to contact us.